WhatsApp lead qualification

Multi-tenant SaaS that talks to leads on WhatsApp and by phone, qualifies them and hands them to the right salesperson. In production, built by me.

README.md

Anonymized case study: client, data and code are under NDA. I only describe the problem and the approach.

The problem

Agencies with hundreds of leads a day from different campaigns: calling them all back by hand is expensive, and cold leads get lost.

WhatsApp and voice conversations: an agent qualifies the lead with the project's questions and hands it over only when it's ready.
Real multi-tenancy: every client has its own projects, server-side roles and per-portfolio sending limits.
Real-time board for operators, and support reports from inside the app.

Weekly releases from dev to production, every production write confirmed one by one.

Few changes, mostly to stabilize the interface and UX: the internal agent, Meta support, server-side roles and per-portfolio WhatsApp sending limits.